User Experience is called that for a good reason. Create the best user experience by understanding the user's needs. It is essential to understand the user's mentality, likes, dislikes, and behaviours. As a result, you will be able to design the product more effectively, resulting in more benefits and a better user experience. https://wings.design/ux-is-not-just-about-the-ia-it-is-about-empathizing-with-the-users-needs/