If you're looking to speak with/connect with/reach out to Lufthansa Customer Service/Help/Assistance, there are a few ways/methods/options available to you. You can call their dedicated US/American/North American https://http://traveleducation.zendesk.com/hc/en-us/articles/39920635475217-How-to-Reach-Lufthansa-Airlines-Customer-Care-in-the-USA